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Features and Bugs

Every feature we build is aimed at Continuous Improvement of our sangh, sakhas and sevakas. Features follow a framework called DMAIC that comes from Six Sigma.

  • Define. Define the problem, solution and goal. This should be written as a blog post if it is a significant feature or a couple of sentences if it is a small feature.
  • Measure. Update the SOP including the Process Map, Routine, and Checklists.
  • Analyze. Use the 5 Whys to analyze the root cause of the problem and ensure that the solution addresses the root cause.
  • Improve. Confirm that the improvement is leading to the desired Measurable Outputs.
  • Control. Track the performance over time using Control Charts to ensure that the process is stable and the improvements are sustained.