My role is changing and changing quite fast from working in the business to working on the business. I don’t think I thought I would be in this position and it shows. I am a bit inexperienced in this particular arena of organization, process management, and people development. Ironically, these are the areas that I need to work on the most for the growth not just in terms of professional but also in terms of personal life.

Whatever I do whether family, spirituality, or work these three skills are a big part of the challenge. As Swami Vivekananda says, “the whole secret lies in organization, accumulation of power, co-ordination of wills.” So my core focus is around these three things with the goal of delegating most everything else.

As a small business owner it is important to know all sides of the business but it is more important to setup the processes for things to happen repeatably. The repeatability reduces stress and allows you to have predictable outcomes.

As part of this learning my goal is to really dial in my focus:

• How to design organizations.
  • How to design for knowledge accumulation.
• How to setup good standard procedures.
  • How to ensure the standard procedures are working on the right thing.
• How to hire well.
  • How to train a team.

These are all questions that I want to learn better and then immediately put into practice. Further, as I have different types of companies I am working on each type of company has a different perspective.

As part of this I will be reading a few types of books:

• Biographies of Great Leaders
• Understand Organization of Great Companies
• Understanding Effective Project Management
• Effective Hiring, Training and Delegation

This is an internal infrastructure update where we have setup Google Workspace according to products. Interestingly what M365 calls Sites can just be considered as Shared Drives in Google Workspace. We are now organized according to this structure. How this is setup is described in the Infra document.

Github is also organized according to products and agencies. An agency does the services work and then builds out individual products. This makes it easier to manage the code and the products.

WhatsApp is now used for a majority of the communication. We use communities and divide teams into various groups that execute tasks for their silos.

I now have a single financial infrastructure for the entire company. This allows me to run the company as a single person business.

All of these changes will help scale faster as we add 5 new members to the team this week.

Why We’re Consolidating on Google Workspace​

After spending the last year wrestling with Microsoft 365, we’ve decided to make a clean break and standardize our operations back on Google Workspace. The experience with Microsoft’s suite wasn’t just frustrating — it was actively slowing us down.

Microsoft 365: Built for Enterprise, Not for the Rest of Us​

At its core, Microsoft 365 feels like a suite built for large enterprises — and increasingly only for large enterprises. As a midmarket business, we found ourselves constantly running into limitations that weren’t due to lack of features, but due to complexity, brittleness, and weird user experiences.

Basic tasks often became tangled in layers of permissions, sync issues, or strange UI behavior. It felt like we were spending more time trying to make the tools work than actually using them. Worse, with Microsoft shifting 30% of its engineering focus toward AI, the quality of core features seems to have taken a hit. Things just don’t work as well as they used to — or as reliably.

While certain things like Excel are amazing, trying to make it work within the OneDrive ecosystem was a nightmare with endless amounts of lost syncs.

Why We're Going Back to Google Workspace​

Google Workspace isn’t perfect, but it is consistent, lightweight, and designed with modern workflows in mind. Its web-first architecture means apps are tightly integrated and behave predictably. It just works — which is what we want from tools that are supposed to help us move fast and collaborate seamlessly.

Beyond that, our long-term bet is on Gemini, Google’s AI offering. We believe that Google’s approach to AI — integrated deeply into everyday productivity tools — will yield better results for how we work. The synergy between Docs, Gmail, Sheets, and AI is already showing promise.

Final Thoughts​

This isn’t just a tooling decision — it’s a strategic shift. We want our team to spend time building and thinking, not troubleshooting and clicking through endless dialog boxes. We believe Google Workspace, with its simplicity and forward-thinking AI integration, is better aligned with the needs of agile, modern teams.

So yes — we’re consolidating on Google Workspace. And we’re not looking back.