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sakha v0.2: SOP

· One min read

As a process oriented person my orientation is a process oriented organization. Within these processes are certain output goals that we have that allow us to have a sustained growth. But we use process to continuously grow the business. One of the problems is that processes and measurements tend to live in different places making it confusing to understand how a business is doing. Our businesses had different methods of measurements or no measurements at all. This has lead to a businesses and employee development that to be completely frank were shit.

I am implementing Standard Operating Procedures across the existing businesses starting with DiscountCloud, Kubespot, PolicyCop and opsZero. The goal of these SOPs is to have a common process standard across everything I do. The approach I am going with this is to do more actionable tasks first then go back up the stream to the more higher level ideas.

So the standardization I intend to work on will be done in phases in this order:

  1. Feature / Bug. Standardize Feature and Bugs
  2. Kanban
  3. SOP.
    1. Value Stream Map
    2. Routines
      1. Deming
    3. Reports
      1. WBR
        1. Output Metrics
        2. Input Metrics
  4. PRFAQ
  5. Assign Owners