Working Backwards: Insights, Stories, and Secrets from Inside Amazon
Colin Bryar · ★★★★☆ · 304 pages · 2021
I was interested in this book due to the examples of the narrative structure and PR.FAQs that seem to be a big part of Amazon. There are a lot of great insights in the book:
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Focus on the customer then work backwards
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work on input metrics not output metrics
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if it’s someone’s part time job to do something it won’t get done
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the process for hiring people
Overall a good read