Never Split the Difference: Negotiating As If Your Life Depended On It
Chris Voss · ★★★★★ · 274 pages · 2016
Even just using 10% of what was in this book has been super helpful. Definitely, one of those books you may have to read and reread and apply each chapter by itself.
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Ask what and how questions.
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Listen more than you speak
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"Why" questions make people defensive so don't do it.
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Slow down when speaking
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When asking for money give a specific nonround number.